Privacy Policy
Last updated: 30 June 2026
Your privacy is essential to RoLove. This policy explains what data we collect, why, how we use it and what rights you have. RoLove is a dating app intended exclusively for people aged 18 and over.
1. Who the data controller is
The controller of your data is the RoLove team (“RoLove”, “we”). For any question about personal data, write to privacy@rolove.ro or hello@rolove.ro.
2. What data we collect
- Account data: email address and the identifier provided by Apple or Google at sign-in.
- Profile data: name, date of birth (for age verification), gender, intentions, photos, prompts/bio, interests, current city and county of origin.
- Verification: your email address and phone number, used to confirm you are a real person.
- Activity: likes, matches, messages, reports and blocks.
- Technical data: device identifiers, push tokens (FCM), error logs and aggregated usage data.
- Payment data: subscriptions and purchases are processed by the App Store and Google Play. We do not receive or store your card details.
3. Why we use data (purposes and legal basis)
- To provide the service (account, profile, matching, chat) — performance of a contract.
- For safety and moderation (verification, abuse detection, reports) — legitimate interest and legal obligations.
- For notifications about matches and messages — performance of a contract and/or consent.
- To improve the app (aggregated statistics, error prevention) — legitimate interest.
- For marketing communications — only with your consent, which you can withdraw at any time.
4. Who we share data with
We do not sell your data. We share it only with providers that help us operate the service:
- Google Firebase / Google Cloud — authentication, database, photo storage, notifications and hosting.
- Apple & Google Play — authentication and payment processing.
- Resend — sending transactional emails (verification, notifications).
- AI moderation providers — automated review of reported content, for community safety.
- Cloudflare — domain and email services for rolove.ro.
Other users see the information you add to your public profile (photos, name, age, city, county of origin, intentions, interests). We do not make your email or contact details public.
5. International transfers
Data is primarily processed on servers in the European Union. When a provider processes data outside the EEA, we ensure appropriate safeguards are in place (for example, the EU Standard Contractual Clauses).
6. How long we keep data
We keep data for as long as your account is active. When you delete your account, we remove your profile and associated data, except information we are legally required to keep (for example, records related to abuse reports or tax obligations) and backups, which expire on a rolling basis.
7. Your rights (GDPR)
You have the right to: access, rectification, erasure, restriction, objection and data portability.
- You can edit your profile at any time in the app.
- You can delete your account directly in Settings → Delete account — deletion is permanent.
- For any other request, write to privacy@rolove.ro.
You also have the right to lodge a complaint with your local data protection authority.
8. The website and cookies
The rolove.ro website uses a minimum of technical cookies necessary to function. We do not use advertising tracking cookies. The contact form sends your message to our team by email.
9. Security
We use encryption in transit, strict database access rules and anti-abuse protection (Firebase App Check). No system is perfect, but we treat security as a continuous priority.
10. Minors
RoLove is intended exclusively for people aged 18 and over. We do not knowingly collect data from minors.
11. Changes
We may update this policy. You'll be notified in the app or by email when we make important changes.
12. Contact
Privacy questions? Write to privacy@rolove.ro.