How can we help?
Quick answers to the most common questions. Can't find what you need? Write to us.
How much does RoLove cost?
RoLove is free to download and use. You can create a profile, discover people, like and chat with your matches without paying. RoLove+ is an optional subscription that adds unlimited likes, “who liked you” and advanced filters.
What is Harta Dorului?
Harta Dorului (the Map of Longing) lets you search for people by county of origin, not just the city you live in now. It's our signature feature, built especially for the diaspora — find someone who comes from where you do.
How does profile verification work?
Verification is done by email and phone number, confirming there's a real person behind each account. Verified accounts get a badge and inspire more trust.
How do I cancel my RoLove+ subscription?
Subscriptions are managed from your Apple (App Store) or Google (Google Play) account, wherever you bought it. Cancel at least 24 hours before the end of the period to avoid renewal.
How do I delete my account?
Go to Settings → Delete account. You'll confirm the action, and your account and associated data will be permanently deleted. If you run into trouble, write to us and we'll help.
How do I report or block someone?
From that person's profile or conversation you have options to report, block or unmatch. We take reports seriously, for the safety of the community.
Is RoLove available outside Romania?
Yes. RoLove is made especially for Romanians in the diaspora — Italy, Spain, Germany, France, the UK, Austria, Belgium and anywhere in the world. The app is fully bilingual, Romanian and English.
I need help. How do I contact you?
Write to us any time at hello@rolove.ro or use the contact form. We reply as fast as we can.
Need personal help? We're one message away.
Contact us